Non-Discrimination Statement

USC Arcadia Hospital complies with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, political affiliation, sex, or sexual/gender orientation. USC Arcadia Hospital of Southern California:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information is written in other languages

If you need these services, contact Cari Toneck, Civil Rights Coordinator.

If you believe that USC Arcadia Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, political affiliation, sex, and/or sexual/gender orientation you can file a grievance with the USC Arcadia Hospital Patient Advocate, 300 West Huntington Drive, PO Box 60016, Arcadia, CA 91066-6016, Telephone: 626-574-8848, fax: 626-574-2469, email: liset.diaz@methodisthospital.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Cari Toneck, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Please contact any staff member to request translation services free of charge.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

Llame al 626-574-3582 (TTY: 1-626-574-3799).

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 626-574-3582 (TTY: 1-626-574-3799)。 。

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 626-574-3582

(TTY: 1-626-574-3799).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 626-574-3582

(TTY: 1-626-574-3799 )번으로 전화해 주십시오.