Patient Financial Resources

Here at USC Arcadia Hospital, we know that often a major part of your hospital experience can be the handling of billing and insurance details. Our employees are dedicated to providing the close personal attention that you need to make the resolution of your account as convenient as possible.

This site is a resource for you to find pricing estimates for our most commonly used hospital services. We want to help you make the most informed choices about your healthcare and ensure that you have a better understanding of your financial obligations when you visit USC Arcadia Hospital.

Our goal is to make it easy for patients and families to find information related to the financing of their healthcare needs.

Our Pricing Transparency Commitment

We understand that it is important for people to have pricing information on available healthcare services. We are committed to making this information available to the community so that families and individuals can anticipate and understand their financial responsibilities and make informed decisions about their healthcare.

Pricing Estimates

To provide helpful information based on each patient’s personal healthcare coverage, we must first determine which patients have some form of private insurance or government coverage (such as Medicare or Medicaid) and which patients have no insurance coverage. If you have any questions about determining such call 626-821-2354.

Prior to Obtaining an Estimate

First, you need to contact your insurance company to ensure that the services you require are “covered services.” If some or all of the services are not covered under your plan, please refer to our uninsured information. You also will need to contact your physician’s office to get the specific diagnosis or procedure description.

Obtaining an Estimate

Our procedure pricing tool provides cost estimates for insured patients. When using this tool, you will need to have the information listed in No. 1 and No. 2 below. Be sure to have the following information available, so that we can provide the best estimate possible:

1. Description of services needed: we will need as much information possible about the specific services described by your physician.
2. Type of services needed: we need to know if you will be admitted to the hospital as an inpatient overnight or if you will be treated as an outpatient.
3. Physician/specialist name: if you are having surgery, we will need the surgeon’s name.
4. Your insurance card: please have your card available so that we can get the following information: insurance company, type of policy (HMO, PPO, POS, Indemnity, etc.), policy holder’s name, group name and number, policy number, insurance company phone number.
5. Policyholder’s personal information: the insurance company might want us to verify the Social Security Number and date of birth of the primary insurance policy holder.